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Terms & conditions


On receipt of the reservation inquiry form, we will contact you and provide you with a confirmation of availability, villa rate (including any applicable tax), and the 50% of deposit required.


Reservation Confirmation

Due to a high demand Dea Villas are usually booked in advance. Reservations are handled on "first come, first served" basis. To confirm your reservation 50% deposit is required. The balance of the total amount needs to be paid 2 months prior to your arrival.


Changes to Bookings

All requests for changes to bookings must be made in writing. While Dea Villas will endeavor to accommodate booking changes this will only occur subject to availability.

 

Cancellation Policy

Dea Villas requires that all cancellations are notified in writing. (Fax or email is acceptable.)
Where a booking is cancelled a minimum of three months before the booked arrival date, the deposit will be refunded in full subject to the approval of individual property owners. Cancellations made less than three months prior to the arrival date forfeit all monies paid by the guest in relation to the booked stay. Final payments are nonrefundable.


Our Seasons

Unless otherwise noted our booking seasons are


- Low Season

January 9th to May 31st 
September 16th to December 19th
(Excludes Easter & Chinese New Year)

 

- High Season

Jun 1st to September 15th
Easter Week (6 - 13 Apr 2012, 29 Mar – 4 Apr 2013)
 
Chinese New Year (8 - 14 Jan 2013)


- Peak Season

December 20th to January 8th

 

Minimum Stays and Rental Rates

Minimum night's stays are as follows:
Low Season: 3 nights
High Season: 3 nights
Peak Season: 7 nights


- We may agree to a shorter stay on a case by case basis.


- Rental rates also vary according to the season, rental rates are subject to change without notice.


- All rates are exclusive of tax and service charges and are quoted in United States Dollars. (US$)


- All taxes are in accordance with government regulations. Service charge is applied at the industry standard.


- Rates are for room rentals per night only. All other costs are at the expense of the Guest unless noted as inclusions on the written confirmation advice.


- Please Note: It is the policy of Dea Villas that all guests sign a credit card authorization form at check-in to cover the possible cost of any damages that may occur to the rented premises due to the occupancy of the premises by the guest. All guests will also be required to sign a "Waiver of Liability "form at check in.
Functions and Events


- Dea Villas must approve any functions or events you plan to hold during your stay in one of our properties, including approval for guest numbers that exceed 50% above the number of guests registered to stay. Such approval is at the sole discretion of Dea Villas and will be priced accordingly. Full terms and conditions for the staging of functions and events will be forwarded upon application.


- Dea Villas reserves the right to insist on the appointment of a professional Event Organizer before permission to hold a function is granted.


Damages, breakages or losses

Guests are responsible for looking after the property, leaving it in good order and in a clean condition. Guests also undertake to pay for damages, breakages or losses they may be responsible for during the period of their stay. Dea Villas reserves the right to reclaim the hired property if the hirer, members of the guest party or guest visitors cause excessive damage or mess.


Insurance

We strongly recommend that you take out comprehensive travel insurance at the time of booking, to protect you and all those accompanying you for the full time of your visit against illness, including evacuation, injury, death, loss of baggage and personal items, theft, cancellation and other travel contingencies.


Responsibility

Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay with Dea Villas, or during your participation in any activities during your visit to Bali. We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of Government, or the failure of any machinery or equipment.


US$ Bank Account Details and Credit Card Transfers

Bank Account details, or details for making credit card payments for transfer of rental funds, will be sent at the same time as the tentative booking confirmation